Employment Opportunity Details


Vacancy: Information Technology Specialist

June 2, 2021


Under the General Supervision of the Office of the Commissioner, this employee will be primarily responsible for providing computer technical support, end user problems, work in computer-based information systems, software applications, web resources, computer hardware, and any network and enterprise systems. Employee will serve in a Territory-wide capacity. This work involves the handling of highly confidential data and material. Employee establishes and maintains databases applicable to the day-to-day operations of the Department. Employee will also partake in all policy-making decisions and recommendations relative to the handling of the department’s information technology workload and provide instructional services.

Duties and Responsibilities

  • Assess network infrastructure on a regular basis to ensure it meets the necessary demands of the department.
  • Must coordinate between the department and vendors as well as any contractors about the Information Technologyinfrastructure and development, as well as consult on any potential issues, potential remedies, recommendations or efficiency controls.
  • Diagnose and remedy problems encountered by end-users.
  • Load and configure software and applications.
  • Website maintenance and updates of information.
  • Installs and configures server workstations including operating systems, network devices and printers.
  • Must provide troubleshooting assistance primarily in determining the cause of system failures due to malfunctions or any other issues.
  • Maintenance of all hardware to include printers and desktop computers.
  • Conduct monthly division site assessments to ascertain any problems and provide technical assistance.
  • Must create electronic data back-up to prevent the loss of information.
  • Must log and report all problems received in a monthly report to the Commissioner.
  • Receive, create, evaluate, and close trouble tickets.
  • Implement security measures and protect the department’s data from any outside infiltration.
  • Installation of any new hardware or software and provide training to employees of its use.
  • Offer suggestions for maintenance, upgrades, and improvements on the department information technology infrastructure.
  • With information technology constantly changing, this employee must stay up to date on emerging technologies and thepossible effectiveness of these advancements on the current network system.
  • Point of Contact for the Stats Systems through Administration
  • Required to travel between districts.
  • Performs other related work as required.

Minimum Qualifications

Bachelor’s Degree from a recognized institution of higher learning in Information Systems, Computer Science, Data Processing, or any other closely related field and two (2) years Technical Computer/Networking experience or related work


Associate degree from a recognized institution of higher learning in Information Systems, Computer Science, Data Processing, or any other closely related field and four (4) years Technical Computer/Networking experience or related work.


To apply, email a copy of your resume to barbara.petersen@vitema.vi.gov. Be sure to include the title of the position you are applying for in the SUBJECT of your email.
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